Pricebook
Your pricebook is either wrong or it's unreadable.
Those are two different problems with two different fixes. Pick the one that sounds like you.
It reads like a parts catalog
Pricebook Overhaul
Your structure and pricing are fine. The words your tech reads at the kitchen table are not. We rewrite every description in homeowner language and hand it back import ready.
It was never built right in the first place
Full Pricebook Build
No pricebook, or one you are replacing. We build the whole thing for your trade: categories, services, materials, task hours, material links and good better best.
Built by Bill Brown, Founder of Paramount Heating & Air, an Inc. 5000 company he built and sold. Founder of ServiceTitan Hacks, 11,100+ contractors.
Not sure which one you need?
One question sorts it.
Open your pricebook and read one description out loud, the way your tech would to a homeowner.
If it makes sense but sounds like a parts catalog, you need the Overhaul.
Now look at whether the task has hours on it, materials linked to it, and a good better best option.
If those are empty or wrong, no amount of rewriting fixes it. You need the Build.
We don't sell you someone else's prices
This is the part most people get wrong about buying a pricebook, and it is the reason contractors in our group tell each other not to.
ServiceTitan calculates your price from three things: the hours on the task, your labor rate, and the materials linked to it. Most pricebooks are broken because nobody ever set the hours or linked the materials, so the numbers come out wrong no matter what rate you put in.
We build the structure and set the hours. You enter your rate and your margin. ServiceTitan does the math, in your market, at your numbers.
That is why this travels. The hours on a 40 gallon gas water heater replacement are a plumbing fact. Your rate is a business fact. We handle the first one and never touch the second.
"It was a cake walk. This made it easier for our customers to understand what we were presenting and their terms."
Devynn Thompson, Thompson Family Plumbing. 2,814 items rebuilt overnight, still running clean a year later.
Questions
Free, no obligation
Send me your pricebook. I'll tell you what's actually wrong with it.
Not sure which of these you need, or whether you need either? Upload your export and I'll go through it myself. You get a straight answer back, including "this is fine, save your money."