FREE TOOL · SERVICETITAN HACKS
The AI Voice
Vendor Scorecard
Every AI voice vendor sounds good on a demo. The demo is not where these deals go wrong. They go wrong in onboarding, in the config you cannot change yourself, in the overage rate nobody quoted you, and in the contract clause you did not read because the phones sounded great in July.
Score up to three vendors side by side on 27 questions. It is vendor neutral. It does not name a winner, and it is not scored so that any particular company comes out on top.
- Prove It Live
- ServiceTitan Integration Depth
- Time To Live, And Whose Time
- Who Can Change It After Go-Live
- Call Data and QA
- Support When The Phones Break
- The Contract and The Exit
- Pricing You Can Model
- Proof From Operators Like You
Where should we send it?
You get all 27 questions scored live, three vendor columns side by side, and a printable copy. No spam, and we do not sell your information to vendors.
PREVIEW · FIRST 4 QUESTIONS
Do they offer a live call with the AI during the demo without you asking for it?
The confident ones volunteer it. If you have to ask, ask why.
VENDOR 1
Can you call the AI yourself, later, on your own time, from your own phone?
A demo call runs on their setup. Call it again on a Saturday.
VENDOR 1
Will they let you run a scenario they did not script?
Angry customer, no-cool call at 11pm, a commercial caller, a wrong number.
VENDOR 1
Does it pull job types and business units directly out of your ServiceTitan, or do you map them by hand?
Most shops have far more job types than they need. Find out who cleans that up.
VENDOR 1
Does it book the right technician and the right business unit, or a generic job somebody re-sorts later?
A booking dispatch has to fix is not a booking, it is a task.
VENDOR 1
Does it read existing customer history before it talks, so a repeat customer is not treated like a stranger?
Ask them to demo an inbound call from a customer already in the system.
VENDOR 1
Enter your email above to open the full interactive scorecard with all 27 questions, three vendor columns, and a printable copy.
ServiceTitan Hacks · This scorecard is vendor neutral and is not scored to favor any company. Use it on every vendor you evaluate, including the one you already like.